Returns and Refund Policy

At Bikaji Foods International, we strive to deliver the freshest snacks and sweets to your doorstep; however, due to the perishable nature of our products, returns are only accepted for damaged, defective, or incorrect items reported within 24 hours of delivery.

1

Inspection and Reporting

Examine your package upon arrival and report any issues or damages within 24 hours by contacting our customer support team with your order ID.

2

Documentation

Provide clear photographs or videos of the damaged product and the original shipping label to help our team validate your claim.

3

Verification Process

Our quality assurance team will review your request and, if approved, will initiate a replacement or a refund to your original payment method.

4

Resolution

Once the claim is processed, you will receive a confirmation email, and any applicable refunds will be credited within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing